Top 10 Reasons to Choose Microsoft Dynamics CRM
customer experiences begin with your people. By giving your people the right
tools to multiply their productivity, multiply their impact, they can drive
your organisation to achieve your goals, multiply your revenue, and multiply
The top reasons organisations choose Microsoft Dynamics CRM to create world-class customer experiences include:
When considering costs—including licensing, services, training, deployment, administration and maintenance — customers, media, and industry analysts regard Microsoft Dynamics CRM as one of the best value offerings in the industry.
Microsoft Dynamics CRM helps increase productivity and create a connected organisation that is better equipped to please your customers. The result is a compelling and engaging experience for customers that helps set your business apart.
Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right within the familiar Microsoft Outlook application.
Microsoft Dynamics CRM is recognised for category-leading capabilities by:
Microsoft invests over $2 billion US dollars in cloud infrastructure every year. Microsoft Dynamics CRM is one of the quickest and one of the easiest ways for your business to take advantage of the cloud and cloud economies, including helping to reduce systems management and maintenance costs as well as meaning you pay only for the capacity you need. Additionally, to ensure your CRM system is always available, Microsoft and MicroChannel Hosting provides a service credit regime in its service agreement to give you peace of mind.
With Microsoft Dynamics CRM and Microsoft Dynamics CRM Online, you can provide your teams around the world with integrated yet localised tools to help them to communicate, collaborate and drive global results.
Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and leverages the capabilities of Microsoft Office. This means you can take full advantage of products, services and solutions your CRM professionals know and use every day – making them instantly more productive.
Microsoft Dynamics CRM provides your users with a multitude of business intelligence and data visualisation capabilities that they can use to get access to your sales forecasts, targets, quotas, customer buying patterns and promotions—to drive sales growth.
With one of the world’s largest selections of third-party applications to complement your Microsoft Dynamics CRM investment, Microsoft Dynamics CRM helps you get the solution that best fits your business. The Microsoft Dynamics Marketplace helps you find add-on solutions to help you make the most of your Microsoft Dynamics CRM solution.
10. Extended CRM
In addition to their relationship with customers, organisations need to manage and maximise other critical relationships—with partners, suppliers and contractors, to name a few. Microsoft Dynamics CRM can be easily customised to support these extended CRM scenarios.